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ADVERTISING Questions and Answers

 
This page has answers to frequently asked questions about
banner ads and business listings in ARIZONA LIFE.

You can jump to a topic of questions by clicking on these links:

If you have a question that is not answered here, call us
toll-free at
888-678-9437 or 602-997-0088 in Metro Phoenix,

or send us an E-Mail:

Contact Us
 

PRICING OF BANNER ADS AND LISTINGS
 
Why are your ads and listings priced by the click-through instead of by 
   the number of impressions?

     Cost Per Click-through is perceived as being more fair by many of the merchants and other businesspeople who are interested in our services. When web advertising is priced per thousand "impressions", you cannot establish what price you will pay per visitor because there is no way of knowing how many responses you are going to get for a thousand times an ad is displayed.  Cost per click-through pricing means we can GUARANTEE you will get a specified number of visitors for the money you spend.  For example, spending $50 at $0.20 per click gives you 250 visitors. We call this PAY FOR RESULTS pricing, because you only pay for the results you get.

We also offer an monthly rate for listings and ads.  If you want a fixed monthly cost to your advertising with us, or if you are uncomfortable with Cost-Per-Click pricing for any reason, you can choose this rate plan instead.
 

What does our promise of "GUARANTEED cost of traffic" really mean?
     Our PAY FOR RESULTS pricing lets us GUARANTEE that all visitor traffic you receive from us will be at the fixed price per visitor that you agreed upon.  We cannot tell you how quickly you will receive any set quantity of responses, but we CAN GUARANTEE you will pay ONLY for the traffic you get.
 
Why do you also have monthly and annual rates?
     Some of our advertisers don't have a website to link their ad or listing to, so they have no click-throughs to track.  Others prefer to have a fixed price that they pay for their advertising each month.  You decide which is best for you.
 
What amount of traffic can I expect from my ad or listing?
     There are many different factors that affect the response rates to ads and listings in ARIZONA LIFE, such as the volume of traffic on your specific page, location of ad, number of competing ads, the appeal of your product or service, the offer or inducement in the ad, time of year, and the attractiveness of the ad itself.  Because of these, we have no way of predicting how many clicks you will get during any particular time period.  The total number of page-views we get is constantly increasing each month, however, and we are always working on ways to ensure our visitors will see the ads and listings that will interest them most, so you will get as many clicks as possible as soon as you can.
 
ORDERING AN AD OR LISTING
 
How do I order a banner ad or listing on ARIZONA LIFE?

     If you order online, each of these has a different order page:

     You can also call us at 888-678-9437 or 602-997-0088 in Metro Phoenix.
 

If I order a Listing or Banner Ad, will you always run it?
     We will usually honor any advertising order as long as it fits into one of our established page categories.  Of course, we will not accept listings or ads for anything we consider objectionable, such as for any organization that promotes or advocates violence, hatred, criminal activities, obscenities, or racial, social, ethnic, religious, or sexual prejudices.  We also refuse advertising for political parties.  Ads or listings that support causes which we believe are ecologically, economically, or socially beneficial to Arizona or Arizonans will be considered.
 
What if you don't have a page category that would suit my business?
     Go ahead and submit your request or order and suggest the category you would like for your ad or listing.  If that category would be fitting and desirable for our site, we will consider creating a new page for it.  If a new page is not feasible at that time, we will suggest another existing page that we think would be suitable, and you would have the option to accept or decline that page.
 
How long after I order my ad or listing will it appear on ARIZONA LIFE?
     We currently publish all changes and additions to the website every 7 to 10 days.  There are more than 600 complex pages on the site, and it takes a long time to publish even a few pages and update the indexes, so we normally let everything accumulate during that time.  If you have a need that is particularly time-sensitive, let us know and we will try to accommodate you.
 
What is the difference between an Enhanced and a Premium Listing?
     An Enhanced Listing is a single-column listing that can contain a logo or trademark, a link to your website, and four lines of sales or descriptive text in addition to your company name, address, and phone numbers.  The Enhanced Listings are shown in order of purchase, by city or area, where applicable.

Premium Listings are TWO columns wide and include all the items in the Enhanced Listings plus a photograph and room for additional text.  Premium Listings appear above all the Enhanced Listings, and are ranked according to the date of the order, with the earliest order on top.
 

Can I order listings on pages in more than one category?
     You are welcome to have listings on as many pages in as many categories as are appropriate for your product or service.  With Cost-Per-Click billing, you pay only for visitors who click-through to your website, so it doesn't cost you any more to have more than one listing.  With monthly or annual billing rates, additional listings are charged at half the rate for that ad size.

The purpose of having different categories of pages is to make it easier for our visitors to find exactly what they are looking for on our website.  For that reason, we reserve the right to decide just what types of listings are appropriate for any category and refuse listings that are not fitting for a particular page.  Of course, Banner Ads may be run on any page or across the entire site.
 

Can I have an Enhanced Listing and a Premium Listing on a page?
     We are happy to include an Enhanced Listing on any page where you have a Premium Listing at no additional cost.  You will be charged for each click-through at the rate for the Premium Listing, however (unless you have chosen the monthly billing rate).
 
Can I order Banner Ads on pages that don't pertain to my business?
     Yes, although the responses you get usually will be better targeted to your business and be more likely to produce sales if your Banner Ads are on pages that are related to your business.  If you request run-of-site placement for your banners, we will rotate them through several pages that are in categories most appropriate to your business in order to optimize your response rates.
 
PAYMENT BY DEPOSIT ACCOUNT
 
How am I charged for the visitor traffic I receive from you?

     For Cost-Per-Click billing, you give us a deposit when you place your initial order and we will open an account for you with a credit balance.  We track the number of visitors we send you each month, multiply that by the price you agreed to pay, and charge that amount against your deposit account.  We send you a report by e-mail to tell you what the charges are, and you replenish the account when necessary.

For Monthly Rate billing, you can pay for six months in advance, or for one year in advance, which is an even better rate.  We send you a report by e-mail each month to tell you what your traffic has been, and we'll send you an invoice two weeks before it is time to renew your advertising order.
 

Will you bill me for the traffic I get, instead of having a deposit account?
     We tried that, but too many people forgot to pay their advertising bills. Now we insist on receiving a deposit in advance. The deposit account system helps us keep our prices low by eliminating our bad debt expense.  And you will pay only for traffic you receive when you use our PAY FOR RESULTS pricing.
  
What is the minimum I have to deposit to start my advertising?
     The Cost-Per-Click minimum initial deposit is just $50. This will provide you with 250 visitors at a cost per visitor of $0.20 for an Enhanced Listing and 200 visitors at a cost per visitor of $0.25 for Banner Ads and Premium Listings.  You may make a deposit of any greater amount, if you choose.

For Monthly Rate billing, the initial charge for an Enhanced Listing is $60 for 6 months or $96 for 1 year, and for a Premium Listing or Banner Ad it is $150 for 6 months at $25 per month, or $240 for 1 Year at $20 per month.

Banner Ad graphics are an additional, one-time charge.  One banner graphic is $95, two are $75 each or $150, three are $60 each or $180, and four or more are $50 each.  Design of graphics must be prepaid, satisfaction guaranteed.
 

Do I have to keep a minimum of $50 in my deposit account?
     No, these are just the minimum amounts you must deposit to open your account initially.  Once it is open, your account can have any positive balance.
 
What methods of payment do you accept on my deposit account?
     We can take a MasterCard, Visa, Discover, or American Express credit card by telephone or online order.  You can also send us a business check by US mail, but it will take extra time for the check to arrive and be processed before we can open your deposit account.  If you order by credit card, your ad or listing will appear as soon as the page is published again.
 
Will you invoice me for the initial deposit?
     Yes, when you order online, our system automatically produces an invoice on the screen to confirm you have entered the correct information. Once you have made any necessary corrections, you can print the page and have a hard copy for your accounting.  When you order by phone, we will mail an invoice to you.  If you choose to pay by check instead of credit card, we will process the order, but we must receive payment before we can publish your ad or listing.  When your check has cleared our bank, we will mail you a paid invoice.
 
How will I know when my deposit account is getting low?
     We send you a notice by e-mail when your Cost-Per-Click deposit account reaches $5 or less.  For Monthly Rate billing, we will send you an invoice two weeks before you need to renew your advertising order.  You will also receive a monthly report of your visitor traffic that shows the number of clicks you have received and the charges and credits to your account.
 
How can I get a report on my account more often than monthly?
     For security reasons, all traffic analysis and reporting is done offline now.  When our volume eventually exceeds the capacity of our current system, we will convert to an online system which you will be able to use to access your information in real time.  In the meantime, we are exploring ways in which we can accommodate larger volume advertisers.  If you receive more than 500 visitors a month from us and would like more frequent reporting, let us know.
 
How do I add funds to my deposit account?
     You can use our online payment form with your credit card to add funds to your deposit account anytime. You may also authorize us to charge your credit card for a specified deposit amount anytime your account is low, or on a regular monthly basis.  Otherwise, you can call us or e-mail us to authorize a charge to your credit card, or you can send a check to us by US mail.
 
What happens if my deposit account runs out?
     Your banner ads and listings will be removed until you have funded your account again.  You will also lose any rank you had on your listings by being earliest with your order.  When your listings are reinstated, they will be below any listings already on the
 
If I order a listing AND banner ads, do I have to make two deposits?
     No, you make just one initial deposit to open one account that you will use for all your advertising on ARIZONA LIFE.  With banner ads and listings on multiple pages, your deposit account will be used more quickly, so be sure you maintain an adequate balance to cover your usage.  This is a case where you might want to consider authorizing us to charge your credit card automatically when your balance gets low.
  
What if I don't get the number of visitors I expect -- can I get a refund?
     If you are disappointed with your results after six months, we will refund the balance on your account and remove your listings at your request.
 
TRACKING ADVERTISING RESULTS
 
How do you track a visitor leaving your website to click-through to me?

     The click-through is actually sent to our tracking system on a different host server, then redirected to your website.  The click is recorded and charged to your account when your periodic report is processed.
 
How do I know how many visitors I am receiving from ARIZONA LIFE?
     The report we send you periodically will show how many visitors are being charged to your account.  If you want more information, you can request a detailed report that includes a list of all visitors with the IP address of the visitor and the date and time of the click-through for each record on the list.  You can compare this list against your own access logs to verify you received them all.
 
To make checking easier, we suggest you create a special page to receive the visitors you get from us and specify that page instead of your home page when you tell us what page you want your ads and listings linked to. For example, if this page is named "azlife.htm", your Link URL for us would be something like: "http://www.yoursite.com/azlife.htm" and you could search your log files for "azlife.htm" to find only those records.  Your "azlife" page could have links to other parts of your website just like your home page, or it could simply redirect the request to the home page.  This is simple webmaster wizardry.
 
What if someone clicks on my link several times?  Do I get charged for
   multiple visits by the same person?

     Our billing system filters out reloads and counts only one visit per unique IP address in any 24-hour period, with a limit of five visits per calendar month per unique IP address.  Page requests by recognized search engines, requests from our own IP address, and requests not completed are not counted either. Since large Internet Service Providers like AOL, MSN, or AT&T reassign IP addresses, it is theoretically possible that a visitor using one of these ISP's could click-through and be counted more than five times in one month.  It is also possible some visitors from these ISP's would not be counted at all.

Our evaluations of the habits of Internet users indicate that most people will return directly to a website they discover when using our online directory, so it is unlikely you would pay for many repeat visits.  We feel our system is very accurate overall, and any potential variances are set to favor you over us.
 

How do I know I really am getting the visitors I am being charged for?
     Our servers automatically record every file request made, and our billing system analyzes the records for patterns and irregularities that indicate the requests were not authentic. Anything unusual is flagged and personally examined.  If we suspect the records in question are not genuine visitor clicks, your account is not charged for them.  
 
Couldn't the records in your system be faked?
     We would not get rich cheating our customers out of dimes and quarters.  We make money only by providing a quality service and retaining the business of our customers over an extended period of time.  External to our system, we take fraud very seriously and have every feasible precaution in place to protect all data relevant to a customer. If you ever have any concerns about your billing or anything else, please contact us.
 
How can I tell if the visitors I get from you are actually buying from me?
     There are two ways to accomplish this.  The high-tech way is to create a special page to receive the visitors we send you, as described above. You then give them a cookie that identifies where they came from, track their progress through your website, and read the cookie when they order.  The low-tech way is to ask them how they found you.  We recommend using both ways.
 
What do you do to prevent hackers from accessing your site?
     Numerous security measures to defeat hackers are taken on our website servers and on our internal network in our offices.  We do not divulge exactly what we do because that would only assist them in their evil efforts.  Let's just say we believe these dirt bags should be taken out and strung up in a tree, and we are doing everything we legally can to achieve this electronically.
 
OTHER QUESTIONS ON ADVERTISING IN ARIZONA LIFE
 
Why should I advertise my site here?  Aren't search engines enough?

     Many people think they can create a website, register their site with a few of the search engines, and the world will beat a path to their door.  The fact is, you have to very actively promote your website to get people to come see it.

Our 12 Reasons to Advertise on ARIZONA LIFE page shows you many of the things we do to attract visitors to our website and funnel them to yours.  You can benefit greatly from advertising with us because you share just a small part of our total expenses, and yet it costs you only when you receive traffic!
 

Do you e-mail a newsletter to your website visitors?
     We are currently collecting the names and e-mail addresses from visitors who choose to "opt-in" to our mailing list.  We will soon be sending out our "ARIZONA LIFE UPDATE" on a regular basis to everyone who signed up.  
Add your name to the list and be one of the first to receive our newsletter.
 

DEMOGRAPHICS of ARIZONA LIFE Visitors

WHY ADVERTISE ON ARIZONA LIFE?
Discover 12 reasons why you should invest in
the extra power our linked ads can give you!

 


 

Call today Toll Free: 888-678-9437 or 602-997-0088 in Metro Phoenix
 
or send us an E-Mail:

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